No Return And Refund Policy
We understand the importance of customer satisfaction and strive to provide the best products and services. However, there are certain circumstances in which we cannot accept returns or offer refunds. Please carefully read and understand our No Return & Refund Policy outlined below:
Exceptions:
- Defective or Damaged Products: In the event that you receive a defective or damaged product, please contact our customer support within 48 hours of receiving the item. We may require photographic evidence or further information to process your claim.
- Incorrect Product Delivery: If you receive an incorrect item, please notify us within 48 hours of delivery. We will arrange for the correct product to be shipped to you, or issue a refund if the desired item is unavailable.
Expiry Date:
- We cannot accept returns or provide refunds for items past their expiration date. Please ensure to check the expiry dates of products before making a purchase.
Change of Mind or Dissatisfaction:
- We do not accept returns or provide refunds if you have simply changed your mind or are dissatisfied with the product. We encourage you to carefully review the product description, specifications, and customer reviews before making a purchase.
Return Shipping:
- In case of approved returns for defective or damaged products, we will provide instructions for return shipping. The cost of return shipping will be borne by the customer, unless otherwise agreed upon by our customer support team.
Refund Process:
- If your return is approved, we will initiate the refund process within a reasonable timeframe. The refund will be processed using the original payment method, excluding any shipping charges or applicable fees.
Please note that our No Return & Refund Policy is subject to change without prior notice. It is your responsibility to review the policy before making a purchase. If you have any questions or concerns, please contact our customer support for further assistance.
We appreciate your understanding and cooperation in adhering to our No Return & Refund Policy.